AIM on the web and the AIM download.

If I go to aim.com and log in, sometimes my contacts show up, sometimes they don't but regardless I can't IM people off of that. If I log on AIM through the download, it works. I'd like to be able to use both versions of AIM but I don't know what's wrong with the one on the internet. This has been going on for a while now and since it hasn't been fixed, I figured I'd bring it to your attention. Thanks!